Frequently Asked Questions
Everything you need to know about shopping with us.
Most orders ship within 1–2 business days. Standard shipping typically takes 3–7 business days. Expedited options are available at checkout.
Yes! We ship worldwide. International delivery times vary by destination, typically 7–21 business days.
We accept returns within 30 days of delivery on unopened/sealed items. Graded cards and opened product are final sale. Please contact us to start a return.
All graded cards are shipped in rigid card holders inside bubble mailers or boxes, with additional foam padding for maximum protection.
Absolutely! Visit our Sell/Trade page or contact us directly to get a quote. We buy singles, sealed product, and collections.
You'll receive a tracking email as soon as your order ships. You can also log in to your account to view order status.
Yes, all sealed products (Pokémon, Magic: The Gathering, One Piece, etc.) are sourced directly from official distributors or trusted, verified partners. We guarantee they are 100% authentic and unsearched.
Pre-orders allow you to reserve upcoming releases. Payment is collected at the time of purchase to secure your product.
Pre-orders ship as soon as we receive the product from the manufacturer, typically on the official release day. Estimated release dates are noted on the product page.
To save you on shipping, entire orders are held until all items are in stock. If you want your in-stock items right away, we recommend placing separate orders.
Pre-orders can be canceled up to 7 days before the release date, subject to a 10% restocking fee due to allocation commitments. Please contact us for details.